Privacy and Personal Data Protection Policy

Last updated: 20 October 2026

Translations of this text into other languages are provided for information only. In case of any discrepancy between a translation and the Turkish text, the Turkish text prevails.

At Seda Jewellery ("we" or the "Store"), we value the privacy of your personal data so that we can offer you a secure and personalised shopping experience. Our e-commerce platform is powered by Shopify, which enables us to provide these services to you securely.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, make wholesale purchases from us or contact us.

1. Personal Information We Collect

Depending on how you use our services, we may collect the following information:

• Contact and identity information: your first and last name, billing/shipping address, phone number and email address.

• Commercial and financial information: company name, tax office/number and payment method details (your card details are encrypted directly by the payment institutions and are not stored by us).

• Transaction information: your order history, return/exchange requests and the products you add to your cart.

• Device and usage information: your IP address, browser information and browsing activity on our site, collected automatically when you visit (via cookies).

2. How We Use Your Personal Information

We process the information we collect for these main purposes:

• Order management: to receive and ship your orders, process your payments and manage wholesale processes.

• Communication: to inform you about your order status, provide customer support and (with your explicit consent) contact you about new product catalogues, discounts and campaigns.

• Security and improvement: to prevent possible fraud, keep our site secure and offer you a better store experience.

• Legal obligations: to issue invoices and comply with applicable commercial and tax laws.

3. Who We Share Your Personal Information With

We do not sell or rent your data without your permission. However, to run our services we may share it for legitimate purposes with:

• Service providers: Shopify, which provides our e-commerce platform, shipping companies, payment service providers (e.g. iyzico, PayTR) and e-invoicing providers.

• Legal authorities: competent public authorities where required by law or to defend our legal rights.

Note: For details on how Shopify protects your data to international standards, see the Shopify Privacy Policy.

4. Data Security and Retention

We take the necessary technical measures to protect your personal data against unauthorised access, loss or alteration. Your information is kept securely for as long as we provide services to you and until statutory retention periods (e.g. for invoice records) have ended.

5. Your Rights (under KVKK, the Turkish Personal Data Protection Law)

Regarding your personal data, you have the right to:

• learn which of your data is processed,

• request correction of incomplete or inaccurate data,

• request deletion of your data,

• unsubscribe from marketing or newsletters at any time.

You can update your communication preferences at any time by using the "Unsubscribe" link at the bottom of our promotional emails or by contacting us.

6. Contact

For any questions, requests or complaints about our privacy policy or your personal data, you can reach us through the following channels:

Seda Jewellery

• Email: bysedajewellery@gmail.com

• Phone: +90 506 114 03 54

• Address: Marputçular Caddesi, Marputçular İş Merkezi Kat 2, No 6/143, 34110 Fatih/Istanbul